2017 was always set to be a big year for tootoot, and it’s certainly not disappointed so far! Today (24th January 2017) has brought the arrival of our brand new updated IOS app for iPhone and iPad. Developers at tootoot have been busy behind the scenes for a very long time analysing our old application, seeing what works and what needs updating to make the app even better!

One of the biggest updates for the app was to introduce push notifications for users. This allows students as well as mentors to be notified when a case has been responded to, as well as when a case/incident has been reassigned to you (mentors). When the notification is selected, the user is taken through to the relevant case/incident within the app too!

Providing our customers with an easy and yet secure way to log into their tootoot account was also central motivation for us to introduce a fingerprint Touch ID option to log in with, alongside creating their own 5-digit passcode. This ensures security when viewing cases and responses, from both mentor and student perspective.

Upon their first login, users will be met with some new simple tutorial screens to talk them though how to use the app, seamlessly flowing onto a brand new slick user friendly design.

The new update for our app brings all features that you could previously find on your school’s website login, right to your hand held device. Features such as adding notes to cases, the escalate/reveal/resolve button, along with the set email notification button too. Students and mentors can both attach evidence in picture or video format onto cases, and mentors onto incidents. To ensure no student cases are accidentally ignored or forgotten about, tootoot has a default email reminder after 72 hours of there being no response.

Lots of hard work has gone into making the app update as functional and beneficial as possible!

So what are you waiting for? The new and improved tootoot app is available to download in the app store right now!