Frequently asked questions

Tootoot is the award-winning reporting platform and app for schools, colleges and universities. In short it has four key features:

Student reporting - children and young people can log into tootoot on a computer, tablet or mobile and talk about any worries or concerns they might be having directly to the teachers in your school, in a safe and anonymous way.

Incident recording - your staff can use tootoot to record, track and monitor behavioural and safeguarding incidents as and when they occur, giving staff the tools they need to collaborate with colleagues, save precious time and build detailed chronologies.

Parent reporting - much like the students, parents can be invited to use tootoot by your school. Once invited tootoot gives the parent a vehicle in which to report concerns discreetly and confidentially to key staff at your school. Parents can only report one-to-one, they can't read what their child or another parent reports.

Evidence & impacts - all your data is stored and processed automatically, giving senior leadership simple yet comprehensive reports and insights at the click of a button. From chronologies to weekly reports, tootoot can be tailored to meet the needs of your school, allowing you to make evidence-based decisions in a fraction of the time.

It's a breeze! Our system integrates directly with the majority of the UK’s MIS systems via Wonde which means set up takes just 10-15 minutes!

To ease any hesitancy you might have, we have a friendly support team who'll hold your hand all the way through the process. You should be set up in only a few minutes. All telephone and email support is unlimited and included in your subscription.

Why not read about other school's experiences with setting up tootoot on our case studies page.

Yes, absolutely!

We provide unlimited training and customer support to all our customers. Whether it’s a quick question, all-staff training, or an ideas session for your launch… we’re here to help. You can book in for staff training at any time using the link here. We can’t wait to hear from you!

Definitely! Tootoot can integrate automatically to all the popular MIS systems on the market using our connection partners Wonde.

Tootoot is hosted in the cloud so doesn’t require any software installation.

All you and your pupils will need are access to devices connected to the internet 🎉

Integrating tootoot with your MIS to sync pupil data is a one-click, 10-minute job thanks to our partners at Wonde.

Tootoot also has iOS and Android apps that make it easy to access on-the-go. These are available to download from the App Store and Google Play.

We take security very seriously, which is why we encrypt your connection with tootoot using HTTPS, with an independently audited A+ rating. In addition to this, we ensure your data is encrypted using industry-standard AES-256 bit encryption.

If you would like to talk about our security in greater detail, please get in touch with us.

Very easy! Our support team will give you all the information, videos, posters, lanyards, resources and knowledge you need to train your staff and introduce tootoot to the students in your school in a way that's not time-consuming or resource intensive at all.

Thousands of schools, colleges and training providers from all around the globe have used and trusted tootoot since we launched in 2014. You can read some in-depth case studies on our case studies page.

Please refer to our pricing page for the latest pricing information.

Tootoot has been used to report a range of worries and concerns - from friendship issues to bullying, worries about a friend to issues at home, cyberbullying to mental health related concerns - tootoot can be used for whatever's on the mind of your pupils.

Our support team work with you during launch to ensure that your mentors and admins are trained and confident implementing tootoot to facilitate your safeguarding practices.

Absolutely. Your school manages parental access from start to finish. In order for parents to use tootoot, it needs to be enabled for your school which we can do at no extra cost. Our support team will guide you through how you can quickly and easily launch to parents.

Parental use of tootoot comes with strict built-in constraints to ensure confidentiality throughout. Parents aren't able to read their children's reports, nor can they read any other parent's reports. It's strictly a one-to-one platform from the parent to designated staff in your school.

In the unlikely event that a parent misuses tootoot, you have the ability to temporarily or permanently disable their access.

We have experience working with Nursery, Primary, Secondary, and Special Schools — as well as Apprenticeship Providers, Colleges, and Universities.

Tootoot was created to be simple to set up, launch, and access for all pupils. We have a range of resources to help you launch tootoot and our experienced support team are on hand at every step.

During school holidays you can set an out of hours message that displays to all pupils.

You can include information covering if your tootoot account will be monitored, when they can expect a reply, and information to signpost them to support services such as Young Minds and Childline if needed.