Improvements to tootoot’s in-app messaging

Based on your feedback we’ve improved the way messages are sent in the tootoot iOS app. We’ve also introduced draft messages so you can go in and out of the tootoot app without losing your text!

Draft messages – no more starting over!  ✉

Previously, if a message was written by a pupil – or if you wrote a reply – the message would have to be typed out again if you were interrupted by a phone call or switched to another app.

To solve this we now have draft messages, so if you begin writing a message in an existing case you can close the app knowing the message will be there, automatically saved as a draft, for the next time you open it.

This will let pupils take their time when reporting, for example, they can close the app mid-message while they take a screen grab to attach.

Queue replies – for when your signal is bad 📶

With our new update, If your phone signal is spotty whilst sending a message, the tootoot app will try to send the message again. This means that if you or a pupil has slight connectivity issues, the app will try to send the message a few times rather than immediately failing to send.

 

Thanks for your recommendations, they really do make a difference!

We hope you found this update useful! If you have an idea for an update,  we’re listening 👂🏻tell us what you think by emailing us on support@tootoot.co.uk.

Lucy Harvey

Lucy Harvey, COO at tootoot, brings over 11 years of expertise in purpose-driven leadership, with a strong focus on fostering positive environments in education and beyond. Lucy is an expert in how to create environments where individuals feel valued, supported, and empowered to speak up.

Previous
Previous

Manage Your Account On the Go

Next
Next

Improved Support and Extra Security